1. Introduction
Welcome to Elevate ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our mobile application ("App") and website.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Android Permissions & Usage
To provide our core functionality—Business Card Scanning—our App requires specific runtime permissions. We value transparency and only request what is necessary.
Camera Permission (android.permission.CAMERA)
Why we need it: This is used strictly for the Optical Character Recognition (OCR) feature. You capture an image of a business card, and our system extracts the text.
Privacy: We never record video, access your gallery without permission, or activate the camera in the background. The camera is only active when you tap the "Scan" button.
Internet Access: We use internet permissions to sync your scanned leads with our secure cloud database, ensuring you can access your data from the web dashboard or other devices.
3. Data Safety & Collection
In compliance with Google Play's Data Safety section, here is a detailed breakdown of the data types we collect and their purpose.
| Data Type | Purpose | Shared with Third Parties? |
|---|---|---|
| Personal Info (Name, Email, Phone) |
Account Management, App Functionality | No (Internal Use Only) |
| Photos (Card Images) |
App Functionality (OCR Scanning) | No (Processed & Stored Securely) |
| Financial Info (Payment History) |
Fraud Prevention, Subscription Status | Yes (Razorpay Only) |
| Device IDs | App Functionality, Security | No |
4. Financial Transactions
We offer paid subscription plans to unlock premium features.
- We use Razorpay as our secure payment gateway.
- We do not store your card details. All transactions are processed via Razorpay's encrypted infrastructure.
- We only retain transaction IDs (e.g., `pay_123456`) to verify your subscription status.
5. Security & Data Retention
We implement industry-standard security measures, including SSL/TLS encryption for data in transit and secure cloud storage for data at rest. Access to your personal data is restricted to authorized personnel only.
We retain your personal information only for as long as necessary to fulfill the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
6. Account Deletion Rights
You have the absolute right to delete your account and all associated data (including all scanned leads) at any time.
How to delete your data:
- Open the Elevate App.
- Go to Settings > Profile.
- Tap Delete Account.
- Alternatively, email info@jovialdigital.in with the subject "DELETE DATA".
*Deletion is permanent and cannot be undone.
7. Contact Us
If you have any questions regarding this policy or our data practices, please contact our Data Protection Officer:
